Support

Yes, the Dark Energy Poseidon comes with a limited two year warranty. Please view warranty page to register or to view additional information. CLICK HERE TO REGISTER

The Poseidon will hold 60-85% of its charge even after years of lying idle.

The Poseidon has a battery capacity of 10,000 mAh. Some devices require more than 10,000 mAh to achieve a full charge. For example, the iPad Pro charges up to 50-60% from a full Poseidon charge.

Size: 6 in. X 3.25 in. X 0.63 in.
Weight: 9.6oz (272.16 grams)
Operating Temperatures: -4˚F to 140˚F
Battery Capacity: 10,000mAh

Currently Dark Energy supplies Micro-USB, Apple certified Lightning, and 2.0 USB-C cables in our survival cable design.

Each of our three different types come only in a two foot option right now.

Yes, it is safe to bring the Poseidon in carry-on luggage, but some airlines have had issues with the Poseidon in checked luggage. (See specific airline regulations for further info.)

The Poseidon can charge nearly all USB compatiable devices. The Poseidon has charged everything from phones to computers.

This depends heavily on the AC adapter and your power output.
The Poseidon usally takes 5-12 hours to recharge.

The Poseidon has been rated at 500+ cycles. (cycle = Fully charged to completely dead.)

Please go to the link below and view all videos on how to properly operate the Dark Energy Poseidon.
Click Here

The Poseidon does extremely well in the cold compared to our competitors. We suggest that for optimal charging you use it in temperatures between -4º to 140º. The device has been used in temperatures far more extreme but we can't guarantee optimal charging.

USB-A -> USB-C
USB-A -> Micro USB
USB-A -> Apple Lightning

Yes, the Dark Energy Survival Cables come with a limited two year warranty like our Poseidons.

Both cables come with roughly 20' of 550 lb certified paracord.
Black color cables come with about 18' (5.49 m).
Camo/Orange cables come with two sets of about 9' (2.74 m).

Dark Energy can ship any where in the world, some international shipping fees and charges my apply.

Depending on the product and SKU you have ordered, it may be on back order. In that case, we apologize for the inconvenience, but your order is on its way.

For orders larger than 100 units please reach out to us at: sales@darkenergy.com

On average, continental USA orders should arrive 2-5 days after the order was placed. International orders can take anywhere from 1-4 weeks, plus additional time for foreign couriers.

We provide two shipping options via our website. The shipping costs may vary due to distance and whether it is international or not.
1. Standard shipping - usally $9.99
2. Overnight shipping - usally $29.99

Canceling an order is very difficult for us due to the speed and efficiency of our fulfillment department. To refund an order please reach out to us at support@darkenergy.com. Full refunds are dependant on product condition and some restocking and shipping fees may apply.

If you would like to become a Dark Energy retailer (either e-tail or regular retail) please click the link- BECOME A RETAILER

Contact us at sales@darkenergy.com

Yes we do. We have various types of POP displays to help you better sell in your retail locations. Below are links to assist you in your display needs.
PURCHASE DISPLAY- CLICK HERE
INSTRUCTIONS- CLICK HERE

Dark Energy can ship any where in the world, some international shipping fees and charges my apply.

Dark Energy corporate offices are located in Utah, USA. We currently do not have any retail locations of our own, but we are located in third party retail chains across the country. CLICK HERE TO VIEW STORES