Dark Energy product warranties.
Dark Energy product warranties.
Please take a moment to fill out the following form to start your warranty claim.
Your satisfaction is our top priority, so please provide any information regarding your issue.
NOTE: Dark Energy honors warranty claims two years from the date of purchase.
 
You will receive an email with an update within 48 hours of submitting the claim from our customer success team.
Please take a moment to fill out the following form to start your warranty claim.
Your satisfaction is our top priority, so please provide any information regarding your issue.
NOTE: Dark Energy honors warranty claims two years from the date of purchase.
 
You will receive an email with an update within 48 hours of submitting the claim from our customer success team.
Please take a moment to fill out the following form to start your warranty claim.
Your satisfaction is our top priority, so please provide any information regarding your issue.
NOTE: Dark Energy honors warranty claims two years from the date of purchase.
 
You will receive an email with an update within 48 hours of submitting the claim from our customer success team.
Value is required
Value is required

Note: some Dark Energy products do not have a product batch # but if it does it would be extremely helpful if you would provide it.

Where do I find the batch # ?

Poseidon Pro & Nano - For these two products it is found on the back. (see first image)

Spectre Solar Panel - The batch # is located on the right hand side of the port box. (see second image below.

Proof of Purchase

Please provide one form of proof of purchase .

Or email a picture of your physical receipt to, support@darkenergy.com

Product Issue

Please select a vague description of the issue you are having with your product.

If you select other please provide a description of your issue below, the more detailed the better.

 

Value is required
Thank you! We have received your claim.
Value is required
Value is required

Note: some Dark Energy products do not have a product batch # but if it does it would be extremely helpful if you would provide it.

Where do I find the batch # ?

Poseidon Pro & Nano - For these two products it is found on the back. (see first image)

Spectre Solar Panel - The batch # is located on the right hand side of the port box. (see second image below.

Proof of Purchase

Please provide one form of proof of purchase .

Or email a picture of your physical receipt to, support@darkenergy.com

Product Issue

Please select a vague description of the issue you are having with your product.

If you select other please provide a description of your issue below, the more detailed the better.

 

Value is required
Thank you! We have received your claim.
Value is required
Value is required

Note: some Dark Energy products do not have a product batch # but if it does it would be extremely helpful if you would provide it.

Where do I find the batch # ?

Poseidon Pro & Nano - For these two products it is found on the back. (see first image)

Spectre Solar Panel - The batch # is located on the right hand side of the port box. (see second image below.

Proof of Purchase

Please provide one form of proof of purchase .

Or email a picture of your physical receipt to, support@darkenergy.com

Product Issue

Please select a vague description of the issue you are having with your product.

If you select other please provide a description of your issue below, the more detailed the better.

Value is required
Thank you! We have received your claim.